First. Ordering instructions:
Dear users, welcome to order Fenghua Antaier Electric Co., Ltd. products, we will provide you with preferential prices, the best quality products, the most comprehensive service.
Please pay attention to the following points when ordering:
1. When ordering, please specify the product's product name, specifications, bayonet range, quantity and detailed data such as the consignee, address and contact phone number.
2. If the user has special requirements, please communicate with customer service in advance and then sign a contract to further order production.
3. The product pictures and technical parameters on the website are for reference only.
4. Our company adopts the principle of payment to delivery and issues special VAT invoices, and the tax rate is adjusted according to national regulations. If the order amount is more than 1,000 yuan (inclusive), the freight will be borne by our company, and delivered to the door, and our company will be responsible for the product loss caused during the transportation.
Second. delivery instructions:
1) The delivery time on Saturdays and Sundays and statutory holidays is successively extended. If delivery is required on holidays, please indicate in the order remarks.
2) At present, our cooperative courier services include SF, Yuantong, Debon, and Leapfrog. Our company will automatically assign the courier service to you based on comprehensive information such as address area. We will not accept customer-specific courier delivery for the time being, thank you for your understanding.
3) If there are products in stock, the order will be shipped the same day before 3 pm, and the next day after 3 pm; if there are no stock products, the delivery time will be determined according to the specific product production cycle.
Third. after-sales service
1. Thank you for choosing Antair products. The company solemnly promises:
The company is responsible for the quality of the products produced by Antel. Within one year, the product is replaced unconditionally due to product quality problems, but our company does not assume responsibility for quality problems caused by improper use by the customers themselves.
Antai strictly organizes the supply of raw materials, production and sales services in accordance with the ISO9001 quality management system. All products have passed quality inspection, and users can rest assured.
2. If you encounter any related problems, please feel free to contact our staff, reply within 3 hours after receiving the information, and give solutions within 24 hours.